We had to place our napkin order pretty last minute for a special event due to getting the design later than planned. The staff at Social Imprints we worked with were so wonderful to help use ensure delivery before the event. They were able to expedite the order and the napkins arrived just in time.

Nathan and the team are great and always extremely helpful!

There were a lot of communication difficulties in getting this order. We were not told we had to approve a proof before production could begin and assumed that putting in an order and providing credit card info was sufficient to get production going. It was not. As a result, our order was delayed for a week because the proof email hit a spam filter and was not seen by anyone; we did not know until someone reached out a week later to say that the proof hadn't been approved and production would be delayed as a result. Production was also later delayed a second time on our order and we were not proactively told - I had to reach out the day after our order was supposed to arrive to find out what happened.