This was our second time in a row using you guys and there were mess ups both times. The first time, the colors printed were inconsistent, and we assumed this was a fluke. To remedy this, we clearly requested to have a pre-production proof sent to us. Daniel never stated when the deadline to get that done would be, and when we inquired about it, he told us it was already too late. Very, very disappointed in the lack of follow-up and follow through. Now, our last order came with bags that were the WRONG color. It's two days before the event and this is unacceptable. There was an overall lack of customer care here. Our first order started with Eric, and the customer service he provided was great. It was a very stark difference when we were handed off to Daniel.

The response time was very long.

Designer creator would be helpful -- similar to CustomInk or UberPrints; took four attempts to get the design correct