my first couple of experiences in years past were great with Nathan. this year Alexa was my rep and things did not go real smooth. it sometimes took days to get a response. I ordered a specific color, when I proofed the order I saw she entered a wrong color on one of the garments. had to call her to walk her through that. she sent me the embroidery proof. I approved it on a Thursday. the following Tuesday she send me the same proof again for approval. And finally the order was late.

Too slow at responding. A little dosorganized as well.

Your staff responded to our questions and had the order/product out quickly.