customer survey results
(Live survey results from Dec 2013 to current)
85%
VERY SATISFIED WITH
customer service Rating distribution:
customer service Rating distribution:
Very satisfied
630
Somewhat satisfied
72
Neutral
15
Somewhat dissatisfied
15
81%
VERY SATISFIED WITH
QUALITY OF PRODUCTS Rating distribution:
QUALITY OF PRODUCTS Rating distribution:
Very satisfied
602
Somewhat satisfied
99
Neutral
19
Somewhat dissatisfied
12
Our latest Surveys
February 18 2015
Customer service
Quality of products
February 17 2015
Customer service
Quality of products
February 17 2015
Customer service
Quality of products
February 17 2015
Customer service
Quality of products
Very prompt & courteous
February 13 2015
Customer service
Quality of products
February 12 2015
Customer service
Quality of products
The response time from staff was very good. It's a 4 instead of a 5 because the product was shipped to a different address than what was stated on our invoice .
February 10 2015
Customer service
Quality of products
February 10 2015
Customer service
Quality of products
Customer service is a bit slower than other companies we work with, but the quality of products is always high.