customer survey results
(Live survey results from Dec 2013 to current)
customer service Rating distribution:
QUALITY OF PRODUCTS Rating distribution:
Our latest Surveys
I would have liked more info about where we were in the process and what was next, including more accurate timelines. The turn-around to deliver finished goods too months longer than expected. It was made up for by reducing the price accordingly, but it was a somewhat dissatisfying experience. I'm using you guys again, with a hard deadline, hopefully, I won't encounter the same issue.
My order was delivered on time and it was just what I was looking for
As always Daniel was great at both helping to find the right product (especially given our needs for a smaller batch then usual) and on our schedule.
My order came in a very timely manner. Daniel Phifer was quick to answer my emails and made the whole process very easy.
Alexa was very quick to respond and gave us updates and details as soon as she got them. It was great that we were kept updated so everyone was on the same page. It was awesome!