Existing Customers
line line

customer survey results

(Live survey results from Dec 2013 to current)

85% VERY SATISFIED WITH
customer service
Rating distribution:
Very satisfied
630
Somewhat satisfied
72
Neutral
15
Somewhat dissatisfied
15
81% VERY SATISFIED WITH
QUALITY OF PRODUCTS
Rating distribution:
Very satisfied
602
Somewhat satisfied
99
Neutral
19
Somewhat dissatisfied
12
by Trista M from AOL August 11 2015
Customer service
Quality of products

Would like to see a better variety of products offered. Other vendors I work with usually put together a PPT of many options and ideas for the season. The selection offered is always limited with Social Imprints.

by Jennie B from Clearslide December 29 2014
Customer service
Quality of products

by Theron M from Pivotal Software, Inc. March 24 2016
Customer service
Quality of products

by Amy K from Eventbrite, Inc. July 21 2014
Customer service
Quality of products

by Kim E from Accel Partners August 20 2015
Customer service
Quality of products

by California A from California Academy of Sciences April 11 2014
Customer service
Quality of products

Would have given a 5, but kept getting notices that we had not paid (when I was traveling for a conference), when in fact, we had cut the check almost a month ago. I went back and forth with AP for a morning of my trip to check on this. I emailed Daniel to check in on this, and didn't hear back.

by Kai S from BAYAC AmeriCorps February 12 2015
Customer service
Quality of products

The response time from staff was very good. It's a 4 instead of a 5 because the product was shipped to a different address than what was stated on our invoice .

by Sofia A from USF August 22 2014
Customer service
Quality of products

There was a lot of back and forth that took weeks to resolve - and that was very difficult for me as someone who really wants to keep our business with social imprints. I was worried about the business going elsewhere so I decided to call kevin to help and he did.