Existing Customers
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customer survey results

(Live survey results from Dec 2013 to current)

85% VERY SATISFIED WITH
customer service
Rating distribution:
Very satisfied
630
Somewhat satisfied
72
Neutral
15
Somewhat dissatisfied
15
81% VERY SATISFIED WITH
QUALITY OF PRODUCTS
Rating distribution:
Very satisfied
602
Somewhat satisfied
99
Neutral
19
Somewhat dissatisfied
12

Our latest Surveys

by Brent L from Circle Medical September 07 2016
Customer service
Quality of products

I would have liked more info about where we were in the process and what was next, including more accurate timelines. The turn-around to deliver finished goods too months longer than expected. It was made up for by reducing the price accordingly, but it was a somewhat dissatisfying experience. I'm using you guys again, with a hard deadline, hopefully, I won't encounter the same issue.

by Danny L from New York Hall of Science September 06 2016
Customer service
Quality of products

by Derek B from Dolby Laboratories, Inc August 30 2016
Customer service
Quality of products

My order was delivered on time and it was just what I was looking for

by Juli M from Wikimedia Foundation August 30 2016
Customer service
Quality of products

As always Daniel was great at both helping to find the right product (especially given our needs for a smaller batch then usual) and on our schedule.

by Steven L from Run For Teachers August 26 2016
Customer service
Quality of products

by Ashley W from Asana August 09 2016
Customer service
Quality of products

by Sofia A from USF August 09 2016
Customer service
Quality of products

My order came in a very timely manner. Daniel Phifer was quick to answer my emails and made the whole process very easy.

by Jynel Y from Talend August 08 2016
Customer service
Quality of products

Alexa was very quick to respond and gave us updates and details as soon as she got them. It was great that we were kept updated so everyone was on the same page. It was awesome!