customer survey results
(Live survey results from Dec 2013 to current)
85%
VERY SATISFIED WITH
customer service Rating distribution:
customer service Rating distribution:
Very satisfied
630
Somewhat satisfied
72
Neutral
15
Somewhat dissatisfied
15
81%
VERY SATISFIED WITH
QUALITY OF PRODUCTS Rating distribution:
QUALITY OF PRODUCTS Rating distribution:
Very satisfied
602
Somewhat satisfied
99
Neutral
19
Somewhat dissatisfied
12
Our latest Surveys
Customer service
Quality of products
Customer service
Quality of products
Package was super late and there were some bumps along the way but Daniel was super helpful all along. Prompt responses, etc.
Customer service
Quality of products
Love the product, love the team. Had some complications with getting receipts, as our credit card was charged for deposit, but couldn't easily get that receipt.
Customer service
Quality of products
Customer service
Quality of products
Customer service
Quality of products
Customer service
Quality of products
Customer service
Quality of products
Swag came out great and the team has good swag ideas, but communication/responses are sometimes very slow. We often have to email multiple times or call to get swag orders finalized. We'd love to see the speed pick up.