Existing Customers
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customer survey results

(Live survey results from Dec 2013 to current)

85% VERY SATISFIED WITH
customer service
Rating distribution:
Very satisfied
630
Somewhat satisfied
72
Neutral
15
Somewhat dissatisfied
15
81% VERY SATISFIED WITH
QUALITY OF PRODUCTS
Rating distribution:
Very satisfied
602
Somewhat satisfied
99
Neutral
19
Somewhat dissatisfied
12
by Heather H from BAYAC ClimateCorps December 11 2013
Customer service
Quality of products

Quick to answer questions, but overall processes have room for improvement- had to ask for both the original invoice and the second payment invoice after the fact, received confirmaiton of shipping and other info days after our order arrived.

by Kristen A from Haas Center for Public Service-Stanford University May 27 2016
Customer service
Quality of products

The order was what I wanted, but it arrived a day later than the date I was promised.

by Rosa L from thumbtack June 24 2015
Customer service
Quality of products

by Juli M from Wikimedia Foundation July 30 2015
Customer service
Quality of products

by Theron M from Pivotal Software, Inc. March 17 2016
Customer service
Quality of products

by Steven L from Steven Lee Ventures January 30 2017
Customer service
Quality of products

na

by Jake B from Glide Foundation January 19 2016
Customer service
Quality of products

by Damien T from Dotcom Consultancy Ltd November 12 2014
Customer service
Quality of products