Existing Customers
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customer survey results

(Live survey results from Dec 2013 to current)

85% VERY SATISFIED WITH
customer service
Rating distribution:
Very satisfied
630
Somewhat satisfied
72
Neutral
15
Somewhat dissatisfied
15
81% VERY SATISFIED WITH
QUALITY OF PRODUCTS
Rating distribution:
Very satisfied
602
Somewhat satisfied
99
Neutral
19
Somewhat dissatisfied
12
by Sofia A from USF April 18 2014
Customer service
Quality of products

by Cierra S from Playworks June 13 2016
Customer service
Quality of products

I ordered Corn Silk shirts which I thought were yellow and I received a salmon colored shirt. I was not notified that the color that I wanted was not in stock and another color would be used.

by June G from DFS North America October 10 2016
Customer service
Quality of products

Unfortunately, though product was delivered we ended up returning them due to a tagging issue.

by Brent L from Circle Medical September 07 2016
Customer service
Quality of products

I would have liked more info about where we were in the process and what was next, including more accurate timelines. The turn-around to deliver finished goods too months longer than expected. It was made up for by reducing the price accordingly, but it was a somewhat dissatisfying experience. I'm using you guys again, with a hard deadline, hopefully, I won't encounter the same issue.

by Sofia A from USF August 11 2014
Customer service
Quality of products

I have used social imprints and I usually love working with them, Daniel is great and would always get back to me really fast. With that expectation I was slightly disappointed this time around when I left carious voicemails and never got a response until I went via email. I thought calling would be more direct but when I didn't get any calls back it made me worried. Obviously we got our product and it was smooth sailing from there but it did have me very nervous for a week.

by Kristen A from Haas Center for Public Service-Stanford University June 07 2014
Customer service
Quality of products

Designer creator would be helpful -- similar to CustomInk or UberPrints; took four attempts to get the design correct

by Alison R from Cal State East Bay June 09 2014
Customer service
Quality of products

The response time was very long.

by Sofia A from USF December 21 2014
Customer service
Quality of products

Too slow at responding. A little dosorganized as well.